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Mobile and Electronic Sign-in

Below is a list of frequently asked questions. If you have additional questions regarding mobile and electronic sign-in, please call (603) 653-1234 or e-mail clpd.support@hitchcock.org.

View the RSS Mobile Sign-In RSSAL and Participant Policy

Frequently Asked Questions

What is Mobile Sign-in?

Mobile Sign-in is a new way of signing in, registering and receiving credit for attending an activity all at once! It involves using your cell phone and texting an activity specific code to a designated phone number. Shortly after you send the code, via text, you will be signed-in, registered and awarded credit for attending the activity.

What is Electronic Sign-in?

Paper-based sign-in is going away. If you aren’t going to use Mobile Sign-in, you will have to use Electronic Sign-in, which involves logging into your Continuing Education for Professionals account and entering an activity specific code into a text box. After submitting the code, you will be signed-in, registered and awarded credit for attending the activity.

Why should I use Mobile Sign-in?

Mobile Sign-in will allow you to avoid the paper-based sign-in process and will expedite the processing of credits/contact hours. Once you text the code, you will be registered to the activity and have your credits/contact hours appear on your transcript in minutes. You can avoid having to sign-in with a computer.

What activities can I sign into, using my cell phone or computer?

At this time, Mobile Sign-in is being enabled for Regularly Scheduled Series sessions only. That includes Grand Rounds, Tumor Boards, Case Conferences, Journal Club’s, etc. If your activity allows for Mobile Sign-in you will be provided with a code and a texting number at the Regularly Scheduled Series session you attend.

What do I need in order to sign in?

  1. Either a texting-capable cell phone with a mobile phone number or a computer.
  2. A Continuing Education for Professionals website account.
  3. For mobile sign-in, a mobile phone number registered to your Continuing Education for Professionals website account.
  4. For mobile sign-in, the text-in number: 603-346-4334
  5. An activity code that is provided at the activity.

Login, setup your account and register your mobile phone number here:
https://ce.dartmouth-hitchcock.org/myaccount.aspx

How do I know if I have a Continuing Education for Professionals account?

Chances are if you are a D-H employee or you have already attended an accredited activity at Dartmouth-Hitchcock, you have an account with us. Simply try logging in with your username and password here: https://mylogin.hitchcock.org/ce. If at D-H, you may be logged in automatically.

What is my username?

Your username is your email address. If you are a D-H employee, it’s likely your D-H email address. If you are not a D-H employee it’s likely either your personal email address, or your work email address.

What is my password/I forgot my password

If you have a Hitchcock.org email associated with your account, please use your D-H network password. If you need your D-H network password reset please call the D-H Help Desk at 650-2222.

If you do not have D-H network privileges, but have eD-H or D-Hconnect credentials, please use your password for that system. If you have forgotten your password for eD-H, please call 650-2222. If you have forgotten your password for D-Hconnect, please e-mail dhconnect@hitchcock.org.

All other learners can recover their password at the following url:
https://access.dartmouth-hitchcock.org/?view=RecoverPassword

How do I create a new account?

https://join.dartmouth-hitchcock.org/Create.aspx?appusertype=cme

The system says I already have an account, but I don’t remember creating one. How do I access it?

Email clpd.support@hitchcock.org with your full name, and the email address that you believe was associated with your account. If your email address has changed, please let us know what your current email is so we can update your account information. A new email will be sent to you with instructions on how to claim your account.

I can’t login! Help!

Email clpd.support@hitchcock.org with your full name, and the email address that you believe was associated with your account. If your email address has changed, please let us know what your current email is so we can update your account information. A new email will be sent to you with instructions on how to claim your account.

How do I register my mobile phone number to my Continuing Education for Professionals account?

  1. Log into the Continuing Education for Professionals application. If you don’t know your username or password, please follow the links at the bottom of the login page:
    https://ce.dartmouth-hitchcock.org/myaccount.aspx
  2. On the Personal tab, complete your profile by filling in all required fields, which are denoted by a red asterisk and click Save.
  3. On the Mobile tab, enter your mobile phone number (no hyphens) into the Cell Phone field and click Save.
  4. Your mobile phone number will immediately be associated to your account and you can start using the Mobile Sign-in functionality.

How do I update my mobile phone number in my Continuing Education for Professionals account?

  1. Log into the Continuing Education for Professionals application. If you don’t know your username or password, please follow the links at the bottom of the login page:
    https://ce.dartmouth-hitchcock.org/myaccount.aspx
  2. On the Personal tab, complete your profile by filling in all required fields, which are denoted by a red asterisk and click Save.
  3. On the Mobile tab, update your mobile phone number (no hyphens) in the Cell Phone field and click Save.
  4. Your mobile phone number will immediately be updated and you can start using the Mobile Sign-in functionality with your new mobile phone number.

I don’t have a cell phone or mobile phone number. How do I get credit for attending a session?

You can still sign in; however, you will have to use your computer. Make sure you have the code that was provided at the activity/session:

  1. Log into the Continuing Education for Professionals application. If you don’t know your username or password, please follow the links at the bottom of the login page:
    https://ce.dartmouth-hitchcock.org/myaccount.aspx
  2. On the Personal tab, complete your profile by filling in all required fields, which are denoted by a red asterisk and click Save.
  3. On the Mobile tab, enter the code you have been provided into the SMS Code field and click Submit.
  4. You will be signed-in, registered and immediately awarded credit for the activity.

I don’t have the code to an activity/session I attended. What should I do?

Contact the administrator for the activity; they can provide you with the code. You have 48 hours to sign in and receive credit for the activity. You can get the administrator’s contact information from our RSS Page https://ce.dartmouth-hitchcock.org/series.aspx.

What is the text-in number?

603-346-4334

Can I use my iPad or tablet to sign-in?

Yes. If you use your iPad or tablet’s browser app, you can sign-in the same way as you would on a computer. You can log into your account and enter the activity code in the designated text box. If you want to text the activity code via your iPad, you will have to ‘tether’ your iPad to your iPhone for texting to work. Instructions can be downloaded here.

How long do I have to text the code in order to get signed-in?

48 hours.

I missed the 48 hour deadline. What should I do?

Contact clpd.support@hitchcock.org.

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