How Do I get a D-Hconnect account?
To become a D-Hconnect user, you will need to complete your organization's D-Hconnect account request form, and submit it to the authorized person listed on the form. Once we have received a completed and authorized form, the D-Hconnect Support team will set up your account, typically within a week. If you do not know how to access the request form at your organization, please contact us at email@example.com for a copy or further instructions.
Is there a charge to use D-Hconnect?
No, D-Hconnect is provided as a free service to providers and healthcare organizations. There are minimal requirements for computer capability; see technical requirements (PDF).
How will I be trained?
D-Hconnect is a read-only view of the eD-H clinical record; it is streamlined and intuitive to navigate. We offer WebEx, or onsite group presentations. There will also be help cards available to print or view online. As always, the D-Hconnect support team will be available Monday to Friday from 8:00 am to 5:00 pm to assist with questions and troubleshooting. Refer to the Training page page for more information.
Who at my practice can get an account?
Each institution or practice designates a person to authorize appropriate individuals to have access to use D Hconnect. Generally this should mirror the local EMR access that exists within the practice. Typically this includes all providers, nurses, referral coordinators, and scheduling coordinators. Those who would need access to the medical record for purposes of treatment, payment, and operations as defined by HIPAA.
Are my patients' consents still good under the new system?
Yes, all current patient consents will carry over to D-Hconnect. You can continue to use the same patient consent form to acquire patient consents under D-Hconnect.