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Education and Outreach

In addition to clinical services, Connected Care is involved in many collaborative educational, quality improvement, data sharing and outreach efforts in the region and beyond. We are constantly learning, and we strive to share research and education that will improve the health of our population.

Telehealth Education

Connected Care is committed to innovation of delivery of telemedicine by sharing emerging knowledge and best practices in the field with a wider audience. We offer Telehealth Grand Rounds, featuring nationally recognized speakers and best-practices/model programs, as well as an annual Northern New England Telehealth Fall Summit event.

Additionally, our team provides training in our Connected Care Learning Center in many areas of telehealth practice and operations, and we host learners from many disciplines (engineering, business, public health, etc.) who wish to observe or participate in telehealth/innovation in clinical setting.

Medical Education

Connected Care is engaged in the advancement of integrated exposure and training in telehealth for medical students, residents and fellows. By exposing learners to the latest thinking on population health innovation and virtual care platforms, and immersing them in interdisciplinary connected care, we can offer unprecedented opportunities for for health care providers and clinicians in training from across the country. As a first step, we launched a telehealth elective for medical students at the Geisel School of Medicine at Dartmouth.

Provider Education

D-H has a long history of providing outreach education for physicians in the region. Telemedicine and telehealth technologies allow even more opportunity for collaboration and educational delivery, best practice sharing and quality improvement.

One of our primary educational and outreach networks is the Center for Rural Emergency Services and Trauma (CREST). CREST was founded at Dartmouth-Hitchcock Medical Center in 2007 to improve rural emergency services and trauma care in rural communities. The CREST network currently includes over 18 rural critical access community hospitals in New Hampshire and Vermont. By increasing provider education and developing and refining protocols and best practices in the delivery of rural emergency and trauma care, local care is supported whenever possible and improvements are made to the transfer process.

Connected Care and CREST collaborate to enhance access to telemedicine specialty care, and in the use of videoconferencing technology as the link between rural health care providers in northern New England and quaternary resources care at D-H.


  • Simulation Center/Patient Safety Training Center (PSTC) - The D-H Patient Safety Training Center (PSTC) provides a rich simulation environment, allowing a multidimensional learning experience and opportunities for telehealth, telemedicine and provider team training.
  • Center for Learning and Professional Development's CME/CNE Office - The Center for Learning and Professional Development's CME/CNE Office accredits the Center for Telehealth's Continuing Medical Education (CME) and Continuing Nursing Education (CNE) activities. We work in partnership to define the needs of our communities of practice, and ensure the highest quality of education, and in how we evaluate outcomes.

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