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Step 7: Quality Monitoring Tools

I. Monitoring Patient Decision Quality: "The quality of a clinical decision, or its patient-centeredness, is the extent to which it reflects the considered needs, values and expressed preferences of a well-informed patient and is thus implemented. ¹


¹K.R. Sepucha, F. J. Fowler, Jr., and A. G. Mulley, Jr. "Policy Support for Patient-Centered Care: The Need for Measurable Improvements in Decision Quality." Health Aff (Millwood) Suppl Web Exclusives (2004): VAR54-62.