Our Nurse Leaders
Dartmouth-Hitchcock nursing is led by accomplished nurses who bring a wealth of knowledge and vision to their respective jobs.
Chief Nursing Executive, D-HH System
Susan A. Reeves, EdD, RN
Chief Nursing Officer
Karen Fay Clements, BSN, MSB, RN, FACHE
Additional information about Dartmouth-Hitchcock leadership can be found here.
Susan A. Reeves, EdD, RN
Reeves assumed the role of Chief Nursing Executive for the Dartmouth-Hitchcock Health (D-HH) system in June 2017. In this new system nursing role, Susan is responsible for setting the strategic direction for nursing across the system and for creating alignment for nursing practice across all D-HH entities. She is a key member of the executive team, working with fellow officers to create a sustainable health system that is grounded in population health, and the highest quality and value.
She received her Diploma in Nursing from Mary Hitchcock Memorial Hospital in 1980. Reeves earned her Bachelor of Science degree with a major in Nursing in 1988 from Colby-Sawyer College. She attended the University of New Hampshire where she earned her Master's Degree in Nursing Administration in 1991, and earned her Doctorate in Educational Leadership and Policy Studies from the University of Vermont in 2010.
Reeves was an employee of Mary Hitchcock Memorial Hospital at Dartmouth-Hitchcock Medical Center (DHMC) for 35 years. When active in practice, her specialty was oncology nursing with a sub-specialty in radiation oncology nursing. From the early 1990s and until December of 2014, Susan served on the Medical Center's senior leadership team, and had broad leadership responsibility for the inpatient hospital, the Norris Cotton Cancer Center and the Dartmouth-Hitchcock (D-H) Emergency Services programs.
She returned to Colby-Sawyer in 2003 as an adjunct faculty member teaching Biomedical Ethics. During 2004 to 2005, she served in a part-time role as the chair of the Nursing Department and in 2007, via a contractual arrangement with DHMC, deployed to Colby-Sawyer to lead the Nursing program where she served until returning to D-H for the CNE role. In 2008, with others, she led the development of the College's Health Care Management, Health Promotion and Public Health programs. In recognition of her excellence in teaching, scholarship and service, Reeves was promoted to the rank of professor in April of 2016.
Reeve's primary role at the College was to provide administrative leadership to the Nursing and Public Health programs. She actively taught in both programs and at all levels. Also, she led the development of the online bachelor degree completion program for registered nurses, which launched in the fall of 2014 as well as the development of the College's first master's degree program (in nursing), which began in the fall of 2016.
Her scholarship interests lie in the field of health care quality and patient safety and she actively participates in numerous local, regional and national programs with this focus. Locally, she is a trustee and vice chair on the board of New London Hospital. She is also a director for the Crotched Mountain Foundation and serves on the Foundation's Quality Committee. At Colby-Sawyer, Reeves worked closely with faculty of the Geisel School of Medicine at Dartmouth to offer inter-professional education sessions to nursing and medical students as well as electives in the medical humanities.
Reeves and her husband David live in New London. They have two sons and two grandchildren.
Karen Fay Clements, BSN, MSB, MHCDS, RN, FACHE
Karen Clements was named Chief Nursing Officer for Dartmouth-Hitchcock in September 2016. A U.S. Army Nurse Corps veteran of Operation Desert Storm, she has been the Associate Chief Nursing Officer at Dartmouth-Hitchcock since 2016, most recently overseeing Nursing in Ambulatory, Primary Care, Emergency and Psychiatric Services, Care Management, System Staffing and Patient Placement. She has more than 20 years of experience in providing emergency care, strategic planning, operations, and new program development in both tertiary and small specialty hospitals.
Before joining Dartmouth-Hitchcock, Clements was the Vice President of Nursing, Chief Nursing Officer and Vice President of Patient Care Services at Acadia Hospital in Bangor, ME. She also worked for 19 years in multiple roles at Eastern Maine Medical Center in Bangor.
Clements attained the rank of captain in the U.S. Army Nurse Corps and is a member of several professional health organizations. She is a Fellow in the American College of Healthcare Executives.
Clements is involved in the Upper Valley region as a volunteer for organizations including the Hanover Chamber of Commerce, Granite United Way and the Girl Scouts. She is President-elect of Riverside-Lebanon Rotary Club in Lebanon, NH.